Last updated: 2026-06-22

Support

Need help with Word Cards? Our support team can help with your account, learning data, subscriptions, and technical issues.

Contact Word Cards Support

Email us at support@wordcards.app. We usually reply within a few business days.

Email support

To help us resolve your request faster

  • A short description of what happened and what you expected instead
  • Your device model, iOS version, and the Word Cards app version
  • Screenshots or screen recordings if they help explain the issue
  • For account or purchase questions, the email address used for your Word Cards account

Please do not send passwords, verification codes, or payment-card details by email.

We can help with

  • Sign-in, account, cloud backup, and learning-progress questions
  • Premium subscriptions, purchase restoration, and billing questions
  • Bug reports, content corrections, and feature suggestions
  • Advertising and privacy-choice questions

To delete your account or request deletion of specific data, visit our Delete Account page. Delete Account.

Support — Word Cards